1. 2.1 All specifications and conditions are drafted in the Letter of Engagement with respect to the assigned project.
2. 2.2 Prices are stated in the Letter of Engagement provided by Sibalz are valid for 30 days of the date specified in the drafted agreement. Sibalz reserve the right to withdraw the terms prior to approval by the Client.
3. 2.3 Projects' will only be developed, based on the client's specfications defined in the Letter of Engagement
4. 2.4 Terms will not be deemed accepted until Sibalz receive the Letter of Engagement and the Specification signed by the Client.
5. 2.5 Subject to payment of the Fees and the provision of client content by the Client, Sibalz agrees to design and implement the Project using reasonable endeavours and in accordance with the Specification, the Letter of Engagement and the other provisions of this Agreement.
6. 2.6 Sibalz shall notify the Client when the Project or any agreed part is available for approval testing. The Client shall advise Sibalz of any errors in that version of the Project within 20 working days of notification by e-mail. Sibalz will use reasonable endeavours to correct such errors.
7. 2.7 If the Client notifies Sibalz of any amendments to the original specification, the provisions of clause 3 shall apply.
8. 2.8 If the Client does not notify Sibalz of any errors within 20 working days of the Project being available for acceptance testing, the Project will be deemed to have been completed to a satisfactory standard and payment will be due in accordance with clause 4.
9. 2.9 Sibalz reserve the right to assign subcontractors to complete part or the whole of the Project.

1. 3.1 Any improvisations to the Specification must be sent to Sibalz by the Client in writing by e-mail. Sibalz will assess the amendments required and discuss with the client an improvised Specification.
2. 3.2 Sibalz reserves the right to charge for any additional work and will provide the Client with an additional quotation as part of the improvised Specification. Sibalz also reserve the right to request payment for amendments to the original Specification before continuing work.
3. 3.3 The Client will be required to agree the improvised Specification in writing by email before work on the amendments can commence.
4. 3.4 If the Client does not return the signed improvised Specification to Sibalz within 15 working days, the Client shall be allowed not to require such amendments and the Project shall be assumed, complete with payment due in accordance with clause 4.

1. 5.1 This Agreement shall be binding upon the parties and their respective successors and permitted assignees, and references to a party in this agreement shall include its successors and permitted assignees.

6.1 This Agreement shall be governed by and interpreted in accordance with Canadian law and the Canadian courts shall have jurisdiction to resolve any disputes between the parties. 

1. 7.1 The money back guarantee only applies to web design and development projects wholly undertaken by Sibalz.
2. 7.2 To be eligible for a refund, the client must submit a written cancellation request to Sibalz prior to completion of the design phase and design approvals
3. 7.3 In the event of a cancellation, all work done by Sibalz for the Client shall remain property of Sibalz.